Terms & Conditions

Last updated: 22 July 2026

These Terms & Conditions (“Terms”) govern your use of the Mallu Talk mobile application (the “App”), operated by We Brand You IT Solutions Partnership Firm (“we”, “us”, or “our”). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. Eligibility

The App is intended for users aged 12 and above. By using the App, you confirm that you meet this age requirement and that the information you provide is accurate.

2. The service

Mallu Talk provides voice-based conversations with consultants for the purpose of relaxation and general well-being support. The service is intended for supportive, non-clinical conversation and is not a substitute for professional medical, psychological, or emergency care. If you are experiencing a medical or mental-health emergency, please contact a qualified professional or your local emergency services immediately.

3. Accounts

You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it. You agree to notify us immediately of any unauthorized use of your account.

4. Coins, wallet, and payments

• Certain features require in-app coins, which can be purchased through the App.
• Coin rates and pricing are displayed in the App and may change from time to time.
• Purchases are processed through the Google Play billing system and are subject to its terms.
• Coins are for use within the App only and hold no monetary value outside the App.

5. Refunds

Purchases of coins are generally non-refundable except where required by applicable law or the applicable app store’s refund policy. If you experience a billing issue, please contact us at mallutalkapp@gmail.com.

6. Acceptable use

You agree that you will not:

• Use the App for any unlawful, harmful, abusive, or fraudulent purpose.
• Harass, threaten, or abuse consultants or other users.
• Attempt to disrupt, hack, or reverse-engineer the App.
• Record, reproduce, or distribute sessions without consent.
• Impersonate any person or misrepresent your identity.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual property

All content, trademarks, and materials in the App are owned by us or our licensors and are protected by applicable laws. You may not use them without our prior written permission.

8. Limitation of liability

The App is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the App.

9. Termination

We may suspend or terminate your access to the App at any time if you breach these Terms or for any other reasonable operational or legal reason.

10. Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.

11. Contact us

For any questions about these Terms, please contact us at mallutalkapp@gmail.com or +91 77368 61666.